The Detroit Lions have set a new standard for fan engagement and satisfaction, securing the top position in the NFL’s “Voice of the Fan” survey for the 2023 season. This recognition underscores the team’s dedication to providing an unrivaled gameday experience, resonating deeply with fans and season ticket members alike.

Excellence Across the Board

The Lions’ achievement is highlighted by their impressive performance across various key metrics:
  • No. 1 in Game Day Satisfaction
  • Top 10 finishes in all eight main Game Day Satisfaction categories
  • No. 2 in Season Ticket Member Satisfaction
  • Top 10 finishes in all nine main Season Ticket Member Satisfaction categories
Specific standout areas in the Overall Gameday Experience include:
  • Crowd Energy Level (1st)
  • Audio Prompts & Music (2nd)
  • Sound System (2nd)
  • Game Day Staff (3rd)
  • Overall Game Entertainment (4th)
  • Videoboard Content (4th)
  • Mobile Ticketing (4th)
  • Departure (4th)
  • Security (4th)
  • “Know Before You Go” Communication (5th)
  • Arrival (5th)
For Season Ticket Members, the Lions also excelled in:
  • Feeling Valued (1st)
  • Exclusive Benefits (1st)
  • Year-Round Experience (1st)
  • Team Direction (1st)
  • Premium Parking (1st)
  • Value for Price (2nd)
  • Seat Comfort (2nd)
  • Prestige (3rd)
  • Exclusive Concessions (3rd)
  • Community Commitment (4th)

Moreover, the Lions saw the largest year-over-year improvement in several categories, including arrival, mobile ticketing, security, and staff interaction.

A Collective Effort

The Lions’ leadership, spearheaded by President and CEO Rod Wood, credits this remarkable achievement to the collective efforts of the entire organization:

It is an incredible accomplishment by our organization to be considered the best in overall Game Day Satisfaction across the NFL and is a direct result of the dedication, hard work and talent of our staff. This ranking is truly an organizational win, as it recognizes the tremendous effort of our football team on the field and our business and stadium operations staff off the field. I couldn’t be prouder and look forward to continuing to offer the excellence our fans have come to expect next season and beyond.

Detroit Lions fans can anticipate even greater experiences ahead, as the team continues to innovate and elevate their game day offerings, reinforcing their commitment to fan satisfaction and community engagement.


For more from our Detroit Lions and Detroit Tigers beat writer, Matt Broder, check him out on Twitter here: @mattbro21


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Original Photo Credit: © Eric Seals / USA TODAY NETWORK

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By Published On: March 1st, 2024Categories: Detroit Lions, NFL

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